Effective Date: Oct 17, 2025

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit www.rkgastroandchest.in, why we collect it, how it’s used, and your rights.

2. Information We Collect

a. Information you provide:

• Name, email, phone number, address

• Payments and insurance details (if applicable)

• Medical history or health queries submitted via forms

b. Automatically collected data:

• IP address, browser type, device info, browsing behavior

• Cookies and similar technologies

3. How We Use Your Data

We use your information to:

• Respond to consultation requests and messages

• Provide requested medical services and updates

• Manage appointments and follow-up communications

• Improve our website, services, and patient care

• Send educational or promotional communications (with your consent)

4. Cookies & Tracking

We use cookies to:

• Enhance site navigation

• Remember appointments or preferences

• Analyze website usage

You can disable cookies via your browser, but some features may not function fully.

5. Information Sharing

We do not sell or rent your personal data. We may share information with:

• Service providers (e.g., hosting, analytics, appointment systems)

• Legal authorities, if required by law (e.g., court order)

• Emergency cases, strictly to protect patient safety

All third-party partners are bound by confidentiality standards.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your data. Though no system is completely secure, we continuously update our security measures.

7. Data Retention

We retain personal data for the duration necessary to fulfill the purpose it was collected, comply with legal obligations, and resolve disputes.
Typically, data is kept while your account is active and for at least 3 years after last interaction.

8. Your Rights

You have the right to:

• Access, correct, update, or delete your personal data

• Opt out of marketing communications

• Withhold consent or revoke previously given consent

• Request a copy of your medical or contact information

To exercise these rights, contact us at:
Email: rkhospitalsnlg@gmail.com
Phone: +91 81868 89911

9. Third‑Party Links

Our website may link to other sites (e.g., health information). We are not responsible for their privacy practices—please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will reflect changes. Significant updates will be posted here and may be communicated to you.

11. Contact Information

For queries, concerns, or requests related to this Privacy Policy, contact:

RK Gastro & Chest Hospital
Doctors Colony, Bus Stand Way
Nalgonda, Telangana – 508001
Email: rkhospitalsnlg@gmail.com
Phone: +91 81868 89911

Thank you for trusting us with your information.